Solutions · Surgery

The right surgeon, the right decision — guaranteed.

Surgery is where the biggest, least-managed dollars and the highest-stakes decisions meet. World Class Health routes each episode to the right surgeon and facility on measured outcomes, guides your member one-to-one with a dedicated Nurse Concierge, prices every case against an auditable benchmark — and guarantees the savings in writing.

The exposure

A few surgical episodes drive an outsized share of your spend.

High-cost surgical cases are among the largest unmanaged exposures on a self-insured employer's books — and today you find out after the claim, not before it. World Class Health reaches the member first, steers the decision, and puts its own fee at risk on the outcome.

60–90 days AI, in partnership with Hippocratic AI, flags a likely surgical member ahead of the claim.
1:1 a dedicated Nurse Concierge owns each case from referral through recovery — no handoffs.
100% of the benchmark and the actuals are auditable, before and after every case.
$0 PEPM fee. You pay only on verified savings — if there are none, there is no fee.

What we cover

Four surgical lines, one standard of selection.

Across every line, the provider is chosen at the individual surgeon and facility level — on appropriateness and measured outcomes, not reputation or network breadth.

Orthopedics

Joint and musculoskeletal surgery.

The highest-volume elective category — and the one where surgeon choice moves outcomes most.

Total knee replacementHip replacementRotator cuff ACL reconstructionShoulder & joint procedures
Surgeon- and facility-level selection on volume, complication rates and PROMs.
Spine

Spine surgery — and when not to operate.

Where a conservative path is often the right one; the nurse consult protects against overtreatment.

FusionLaminectomyDiscectomyDecompression
A required consult surfaces the conservative option, not just the OR.
Cardiac

Cardiac and structural-heart procedures.

High-acuity cases where CMO oversight and the right center make the difference.

Valve repair & replacementBypass (CABG)Ablation Structural heart
CMO and medical advisory directly accessible for complex cases.
Bariatric

Bariatric and metabolic surgery.

A durable lever on downstream metabolic cost — matched to the right program and follow-up.

Sleeve gastrectomyGastric bypassRevision surgery
Program selection with structured, nurse-led follow-through.

The network

Surgical care, within reach.

Every dot is a contracted surgical location in the World Class Health network. Click any location to see its ZIP code.

Contracted surgical location · click for ZIP

Illustrative network coverage. In key markets the median distance to a World Class Health provider is under 10 miles.

Transparent pricing

The same operation, a fraction of the price — and you can audit every dollar.

We disclose the exact invoiced charge, not an estimate. Every case is benchmarked against public MRF data, processed by an independent third party with a documented method — auditable by your finance and benefits teams before and after every surgery.

The exact provider charge, not an estimate or a benchmark alone.
Benchmarks from independent third-party MRF data, fully auditable.
Provider selection at the individual surgeon and facility level.
Representative surgical episode Illustrative
Allowed amount a plan typically pays $1.00
World Class Health bundled rate $0.20
Savings on this episodeup to ~80%

Illustrative ratio for a representative elective episode. Actual savings are disclosed and audited case by case against the MRF benchmark.

The member experience

One member, one coordinated surgical journey.

From uncertainty to a guided surgical experience. The through line is simple: your member makes one decision, and World Class Health does the rest — identified early, matched to the right surgeon, and guided by the same nurse from the first call through full recovery.

1
Identified
We find the member before they self-navigate.

Working with claims and point-solution signals, the AI flags a member likely heading toward surgery 60–90 days ahead — often before they have chosen a provider, and before the wrong path is set.

2
The call that finds them
We reach out first — and it never feels like a cold call.

Because the member has seen the benefit for months across employer and WCH outreach, a warm, sequenced touch — email, then text, then a nurse's call — lands right as they start to consider surgery.

3
One dedicated nurse
From the first yes, a single nurse owns the whole case.

A short consent form is the handoff. From there the member has one dedicated Nurse Concierge — no call center, no handoffs — accountable from referral through recovery.

4
Matched to the right surgeon
The right surgeon, close to home — with out-of-pocket waived.

Surgeon profiles are surfaced from thousands of data points — volume, complication rates, PROMs — and matched to the member. They choose; the employer waives the out-of-pocket for using the network.

5
Records & care plan
We chase the records and book the consult, so the member doesn't.

The nurse compiles every record into a referral-ready package and gets the consult scheduled. The plan comes back marked conservative or surgical — sometimes the right answer is not the OR.

6
Pre-op coordination
Imaging, testing and prep arranged around the member's life.

Imaging and pre-op testing are verified complete, a companion is confirmed, and the local PCP is looped in — with the nurse in constant contact across 15–30 touchpoints over the episode.

7
Surgery
On the day, the member is ready — and never alone.

The nurse confirms readiness a day or two before, and reaches the member's companion the moment there is news after surgery.

8
Recovery & monitoring
This is where WCH is different — the nurse stays for months.

Structured check-ins on a set cadence, discharge-note review, symptom triage and PROMs captured throughout — for a minimum of three months. Complications are caught early, often before an ER trip.

One member, one coordinated journey — powered by data, guided by nurses, and paid for only when it works.

Illustrative member journey. Steps and timing vary by case; the constant is a single nurse, accountable start to finish.

Get started

See what surgery could save your plan.

Built on your own claims data, modeled across your surgical population, and written into a guaranteed floor. See exactly where the savings come from — before you commit to anything.

Bend the curve. Guarantee the savings.